Update The Admin Panel
DTTube - Video-Reels-Podcast-Radio-Music Flutter App Android-iOS-... Created by: Wafik , 10 Sep 2024
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Our team is available Monday to Friday, from 10:00 AM to 06:00 PM IST (GMT +5:30), ensuring you receive timely assistance during our working hours.
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For regular licenses, support is provided exclusively through support tickets. Extended license holders can enjoy additional support via WhatsApp chat and email.
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DTTube - Video-Reels-Podcast-Radio-Music Flutter App Android-iOS-... Created by: Wafik , 10 Sep 2024
The support agent resolved my issue quickly and effectively. The solution provided was clear and resolved the problem completely. Great job!I was impressed with how quickly my ticket was handled. The solution was spot on and saved me a lot of time.
The communication throughout the ticket process was excellent. I was kept informed at every stage, and the responses were always clear and helpful.The support agent communicated very clearly and answered all my questions. I felt well-supported throughout the process.
While the system is good, adding more customization options for ticket forms would be helpful.It would be beneficial if the HelpDesk platform included more advanced reporting features to better track support metrics.
The knowledge base and FAQs are very comprehensive and helpful. I found answers to my questions quickly without needing to open a ticket.I love how the system provides extensive resources and guides. It has made troubleshooting much easier.
The HelpDesk system could benefit from more detailed documentation and troubleshooting guides. Sometimes it’s hard to find specific information.Expanding the knowledge base with more diverse topics would help in addressing a wider range of issues.
Whether you're troubleshooting an issue or looking for step-by-step guidance, our resources are designed to empower you with the knowledge you need
